PHONE SCAM: Please be aware of a recent scam where criminals make calls that mimic the Orion phone number, pose as Orion employees, and ask for personal information. They may know a portion of a debit card number or account number. NEVER provide these details by phone, even if the caller states a purchase was made using your debit card or that your account was compromised.
Orion will NEVER call, email, or send texts asking you for your personal online banking log-in information or request monetary transfers of any kind. Also, please note that text messages and calls from 901-385-5200 are NOT always official communications from Orion. Cyber criminals can spoof this number or any number.
If you are a victim and gave information about your account, please contact Orion at 901-385-5200, or send a secure message through online banking or on your Orion mobile app.
PHISHING SCAM: Please be aware of a phishing and credential harvesting campaign that is being sent to some members. It impersonates Orion and may direct members to log into their account via a fraudulent site. It leverages a site mimicking the online banking login page to capture credentials. These emails or text messages are not legitimate and should be deleted if received. Please always be sure you are accessing online banking via OrionFCU.com or the Orion FCU Mobile App and review URLs for authenticity. The URL listed below is NOT an Orion FCU owned page and is fraudulent.
If you receive an email or text message of this nature, please do not click any links in the message and immediately block the sender. Please contact Orion at 901-385-5200, or send a secure message through online banking or your Orion mobile app.
PHISHING SCAM: Please be aware of a phishing and credential harvesting campaign that is being sent to some members. It impersonates an email from FIS using Zix™ Secure Messaging and may use the email address fis.notification@zixmessagecenter.com. It then leverages other free sites to mimic an FIS client login page to capture credentials. These emails are not legitimate and should be deleted if received.
If you receive an email of this nature, please do not click any links in the message and immediately block the sender. Please contact Orion at 901-385-5200, or send a secure message through online banking or your Orion mobile app.
TEXT MESSAGE SCAM: Please be aware of an SMS text message scam circulating where perpetrators, posing as “Orion Bank” or “ORNLFCU,” are fraudulently contacting some Orion members to authorize pending charges. Members should not click suspicious links sent to them by text.
If you receive a text of this nature, please do not click any links in the message and contact Orion at 901-385-5200, or send a secure message through online banking or your Orion mobile app.
SOCIAL MEDIA SCAM: Please be aware of a social media (including Facebook and Instagram) message scam circulating where perpetrators, posing as staff at Orion Federal Credit Union, are fraudulently contacting some Orion members claiming to send money to members to celebrate Orion’s 65th anniversary. Members should not click suspicious links or contact phone numbers shared in these messages.
If you receive a message on social media of this nature, please do not click any links or contact any of the phone numbers shared in the message. Please contact Orion at 901-385-5200, or send a secure message through online banking or your Orion mobile app.
RECENT PHONE SCAM: Please be aware of a phone scam circulating where perpetrators, posing as Amazon and the Orion Fraud Prevention Team, are fraudulently contacting some Orion members to request withdrawal of funds and purchases of gift cards.
Orion will NEVER ask you to purchase gift cards. If you receive a call of this nature, please hang up and contact Orion at 901-385-5200, or send a secure message through online banking or your Orion mobile app.
RECENT WEBSITE SCAM: A scam has been identified that attempts to impersonate the Federal Trade Commission’s website. The fake website that was created looks strikingly similar to the real FTC website. The scammers claim to provide instant cash payments to trick consumers into disclosing their financial information. The site pops up as a YouTube link and has used several different URLs.
The real FTC does not require such information and scammers can use this information to steal consumers’ money and identities. Please be vigilant and make sure to carefully inspect that you are using the real FTC website.